Contact us
We’re Here to Help
We’re Here to Help
If you have a question about our services, need help with an existing booking, or want to understand how Fixuup works, get in touch and our team will respond as quickly as possible. For urgent emergencies, we recommend booking an emergency call-out directly so we can dispatch an engineer immediately.
If you have a question about our services, need help with an existing booking, or want to understand how Fixuup works, get in touch and our team will respond as quickly as possible. For urgent emergencies, we recommend booking an emergency call-out directly so we can dispatch an engineer immediately.
FAQ
Frequently asked questions
Here are the top questions our clients ask before getting started.
How quickly can you get an engineer to me?
We aim to have an engineer at your property within 90 minutes. If we can’t, we’ll refund your call-out fee.
What does the call-out fee cover?
The call-out fee covers dispatching a vetted local engineer quickly. Any repair costs are agreed directly with the engineer.
Do you operate 24/7?
Yes. Our emergency services are available day and night, including weekends and bank holidays.
Are engineers qualified and insured?
Absolutely. All engineers are fully qualified, insured and vetted before taking on jobs.
What areas do you cover?
We cover all of the UK.
How quickly can you get an engineer to me?
We aim to have an engineer at your property within 90 minutes. If we can’t, we’ll refund your call-out fee.
What does the call-out fee cover?
The call-out fee covers dispatching a vetted local engineer quickly. Any repair costs are agreed directly with the engineer.
Do you operate 24/7?
Yes. Our emergency services are available day and night, including weekends and bank holidays.
Are engineers qualified and insured?
Absolutely. All engineers are fully qualified, insured and vetted before taking on jobs.
What areas do you cover?
We cover all of the UK.
How quickly can you get an engineer to me?
We aim to have an engineer at your property within 90 minutes. If we can’t, we’ll refund your call-out fee.
What does the call-out fee cover?
The call-out fee covers dispatching a vetted local engineer quickly. Any repair costs are agreed directly with the engineer.
Do you operate 24/7?
Yes. Our emergency services are available day and night, including weekends and bank holidays.
Are engineers qualified and insured?
Absolutely. All engineers are fully qualified, insured and vetted before taking on jobs.
What areas do you cover?
We cover all of the UK.